HAN represents the full spectrum of the hospitality industry, from hotels, to guest houses, guest farms, lodges, rest camps, restaurants, conference centres and catering services.

Service is key to the hospitality sector, and as such, the Hospitality Association of Namibia has identified 5 core values for the association and its members that focus on the need and essence to serve guests, the industry and the country we operate in. SERVE is thus the word that summarizes HAN’s core values that speak to Service, Excellence, Respect, Value and Ethics in all operations HAN members engage in.